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WARRANTIES

Chris Christensen Systems, Inc. warrants that all brushes were manufactured free of defects in material or workmanship and for a period of six (6) months after the date of purchase. The manufacturer agrees to correct by repair or replacement (with the same or comparable quality model) any defects. The terms of this warranty can only be changed by an officer of Chris Christensen Systems, Inc. Dealers and distributors of Chris Christensen Systems, Inc. are not authorized to make any warranty adjustments on behalf of Chris Christensen Systems, Inc.

Please note, the above warranty is voided if the brush has:

  • been abused
  • been misused
  • damaged by accident
  • chewed by a dog
  • bent pins from transporting (tack box)
  • damaged by failure to provide necessary care (cleaning)
  • normal wear and tear to any parts or finishes

 

Should service be required for any warrantied brush, please fill out this form, and mail the brush to:

Chris Christensen Systems, Inc.
ATTN:  Brush Warranty
325 Industrial Park Drive
Fairfield, TX 75840

 

Chris Christensen Systems, Inc., the manufacturer, warrants the Kool Dry Dryers against defects in materials and workmanship under normal use and care for a period of one year from the date of the original sale, unless otherwise specified. (Note: Hose and all plastic hose attachments are not covered by this warranty.) The following situations are not covered under the warranty:

  • Damage in shipment
  • Rust or corrosion caused by detergents or moisture
  • Failures caused by inadequate filter cleaning
  • Damage caused by heavy impact
  • Adapting any devices not approved or sold by the manufacturer
  • Evidence of attempted field repair of the motor, wiring or circuits
  • Any motor where commutator or brush wear indicates the motor has been used to full extent of its normal life expectancy, regardless of the date of original sale.

If a problem occurs, or the unit is in need of service, send the unit to (make sure contact & shipping information is included along with a description of the issues/services needed):

Chris Christensen Systems, Inc.
ATTN:  Dryer Service & Repair
325 Industrial Park Drive
Fairfield, TX 75840
When units are returned for repairs not covered under the warranty, the manufacturer will notify the owner of repair charges before repairing the unit, unless written instructions stating otherwise are included. All major credit cards are accepted.

Dryer Repair Shipping and Handling - Kool Pup
*Price will Vary*    
Dryer Repair Shipping and Handling - Kool Dry
*Price will Vary*    
Dryer Repair Shipping and Handling - Xtreme
*Price will Vary*    
Dryer Repair Shipping and Handling - 2Xtreme
*Price will Vary*    

 

Chris Christensen Systems, Inc., the manufacturer, warrants our shear collection against defects in materials and damage for the lifetime of the shear (until it can no longer be sharpened). Throughout the lifetime of the shear, we will repair or replace with an identical pair or a like model (depending on availability of your shear model) as long as all pieces are included in the box. Included in the shear warranty, your Chris Christensen shears can be sharpened at our warehouse as many times as you want, for free. A charge of US $8.50 for shipping and handling will apply per shear within the continental United States. International shipping and handling rates will vary. 

To use your lifetime shear sharpening and warranty, you must register your shears within 45 days of purchase by mail or on our website, here. We stand behind our shears, so if for any reason you are not satisfied with your shears, you can contact us by phone at (903) 389-7949, or by email at custsrv@chrissystems.com. 

To send in  your shears for servicing, include a check for shipping and handling costs, or pay online with the link below, and mail your shears to:

Chris Christensen Systems, Inc.
ATTN:  Shear Sharpening & Repair
PO Box 961 or
325 Industrial Park Drive
Fairfield, TX 75840

Shear Sharpening/Repair Shipping and Handling - USA
$8.50                         
Shear Sharpening/Repair Shipping and Handling - International
*Price will Vary*